KP to KP Facility Transfers

Starting 3/24/26, there is a new order in KPHC titled “Transfer to Other Facility.” for KP-to-KP facility transfer. Fill in the appropriate boxes. If you do note receive phone call / chart chat to confirm your order in 10 minutes, call 855-327-0509.

For critical requests, share signed order in chart chat to “REG AMDZ Transfer Center Case Mangers”

TP Language Connect App

TPLC app will be retired on April 16th and instead access will be through the TPLC widget inside the ClinConnect App (available now).  It’s a great time to transition to the widget.

Key Features of this widget

·        ClinConnect Integration – Access Video Remote Interpretation (VRI) service directly through the ClinConnect app

·        VRI Session History – View interpreter name and ID for documentation and compliance into KPHC.

·        Access to Support – The built-in support feature ensures quick access to assistance within the ClinConnect experience.

·        Customization Widget – Users can move or hide the widget/s as they prefer.

iPhone Shared HBS Contact List

Address book link

Please see the instructions below:

  • From your phone, click on link above to download attachment
  • On your iPhone, go to Settings –> General –> VPN & Device Management, select GSAA HBS Contacts in the downloaded profile section, then select Install
  • After installation, go to Settings –> Apps –> Contacts –> Default Account, make sure GSAA HBS Contacts is NOT selected. Select On My Iphone or Gmail, etc. This ensures that users will not adding their personal numbers/info into this shared contact book.

Discharge Summary for ACAH

Please be sure to only use the HBS DISCHARGE SUMMARY NOTE for patients being discharged to Advanced Care at Home.  

  • The general discharge disposition ACAH (Advanced Care at Home) is now available in the drop down menu in your HBS DISCHARGE SUMMARY NOTE*
  • Only patients who have been admitted need a discharge summary.  
  • For patients without hospital admit orders, the discharge plan to ACAH should be noted in the H&P/Consult note. 

For compliance and regulatory purposes,DO NOTUSE TRANSFER SUMMARY TO ANOTHER HOSPITAL NOTE TEMPLATE.This is inaccurate. Only use the Discharge Summary Note template.

How to edit medications after DC orders released

Here is an alternative way to edit discharged medications directly from the “discharge navigator.”

Please refer to the attached pictures for more information. Here are the steps:

1. Once discharge orders are released (indicated by the red sign) and you need to edit medications
2. Click on “Write Home Health, Hospice, DME, Home IV or Outside Referral orders”
3. Click the small down arrow to expand (see picture)
4. This will take you to the discharge navigator, where you can use the “pencil” icon to edit home or newly prescribed medications.

Patients leaving AMA

Newly devised algorithm from psych/medlegal/ethics for patient wanting to leave AMA. 

Important thing to note:

  1. Unless pt elopes, pt must be seen by in-house physician.  visit cannot be done by virtual.
  2. Physician visit must be documented to include .gsaacapacity as part of your exam.
  3. Highly recommended to include DC instruction, meds, and follow up appt if patient is willing to accept.  If not, also document.
  4. Highly recommended to have third party (Rn) document as your witness in capacity and R&B discussion provided.

CT / MRI Ordering in KPHC

All outpatient CT and MRI ordering (including Cardiac CT) will now be done in KPHC as we transition away from eConsult.  Here is a brief job aide on ordering — it is very similar to U/S ordering that we already do.

If you have any issues, please contact GSAA Site Support at 510-675-KPHC (5742)

Comfort Care Cultures

Please discontinue preexisting orders on newly transitioned COMFORT CARE patients !
Just add .COMFORTCARECULTURES at RN order communication .
The nurse will call the local lab to remove and cancel any existing comfort care cultures orders .
It would really help to decrease the incidence of HAI !

WORKFLOW  to decrease the number of cultures processed on comfort care patients and prevent HAI.ppt

KPHC Fall 2025 Updates

Features that were delayed on the previous KPHC will now be released on 9/2/2025. There will be downtime between 1am-2:30am that day. Please refer to downtime procedure protocol here.

Notable updates:

Order Again in Chart Review

When selecting an existing lab, procedure, or imaging order in a clinical encounter, click Order Again from the toolbar or right-click menu to create and place a new order with the same details or with details from your preference list. Orders placed in an inpatient context is reorderable only if it is from the same inpatient admission as the current encounter.

Reorder Orders from the Results Review Activity

You can now quickly reorder tests and procedures while reviewing results in the Results Review activity.

Create Custom Views in Results Review

If you often filter Results Review to see only results that are relevant for reviewing a certain diagnosis or plan of care, save that filtered view so you can use it again in the future with just a click.​ Views can be useful when you want to quickly narrow your view to just the results you care about when you’re reviewing a specific diagnosis, or when you want to exclude certain commonly resulted components to help you focus on detailed trends in other results. ​In addition to creating and using your own personal views, you can use views shared by your peers​

Remove People from a Chart Chat Conversation

Removed participants are notified and can be added back using the normal process or they can return themselves to the conversation later using Rejoin. ​Note: Either way they will have access to all messages including those that occurred when they were not in the chat.

COVID-19 Return to Work

The return-to-work guidance for health care workers coming back from SARS-COV-2 (COVID-19) infection has been updated based on new recommendations from the California Department of Public Health (CDPH). The changes have been reviewed and approved by the Regional Infection Control Committee and other key KFHP/H and TPMG stakeholders. The attached new guidance includes the following:

  1. Removal of testing requirement upon return.
  2. On-site work can resume 3 days after symptom onset or a positive test (if asymptomatic), provided there has been no fever for 24 hours without fever-reducing medication and symptoms have improved or resolved. First day of symptoms or day of positive test if asymptomatic is day 0, making the earliest possible return on day 4.
  3. Source control with well-fitting face mask or N95 is required for 10 days after symptom-onset or positive test (if asymptomatic) while at work is still required.

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