Procedures and Protocols
- KPHC Downtime Protocol
- More information on KPHC Downtown Protocols
- Lab orders that are scheduled to be drawn during the downtime must be placed before 12:15 AM.
- The KPHC team will pre-release the 2:00 AM draws before the start of the outage.
- Once the downtime starts, log out of KPHC and follow the downtime procedures. To view a chart, log in using the KPHC Downtime icon (see link above)
- Document on paper downtime forms
- Use paper lab requisitions for any specimens sent to the lab during the outage. Call the Lab for urgent lab draws.
- For questions during the outage: Call National KP Help Desk (at 888-457- 4872) and/or your facility Director of Clinical Education Practice and Informatics (DCEPI).